File a Report

Terminology

In which Cases?

If you are not satisfied with the reply to your Data Subject Right Request, or if you want to notify cases of misprocessing or a data breach, you can file a report with the ODP.

You can do this even if the (potential) misprossing or data breach do not concern directly your personal data.

Submitting a Report

Below you find a link to a form allowing you to submit your report.
If it concerns your data subject right request, don't forget to indicate the reference number of this request.

Handling of your Report

The ODP will evaluate your report, carry out any necessary investigations and, where it deems appropriate, recommend remedial action at the attention of the services concerned.

Data Breaches will be subject to a specific handling, involving CERN's computer security team, following CERN's Data Breach Response procedure.

For all other subjects, depending on the circumstances, the ODP will forward your report to the services concerned so that they are able to provide you with explanations.

If you are afraid of possible disadvantages, the ODP can communicate the case to the service without disclosing your identity, and act as a middle-man between you and the service for confidentiality reasons. This is obviously not possible if the purpose of your report involves your own personal data.

CERN's legal framework does not prescribe a delay to handle reports, however the ODP will do its best to do this as swiftly as possible.

You, and if applicable the services concerned, will be informed about the outcome of the evalutation by the ODP.
And in case the personal data concerned is your own, the ODP will advise you also of your right to lodge a formal complaint

 

Do you need advice concerning data protection at CERN?

⇒ Submit your question by opening a ticket in CERN's Service Portal

Contact
Office of Data Privacy
Data Privacy Adviser